Spa Management Specialisation Package
– Duration –
12 -15 months (5–10 hours per week). Each module is offered over a ten week period.
– Course fees –
R31,250 (inclusive of all textbooks and examination fees, excludes textbook delivery costs). Talk to us about a discount for full and upfront payment.
– Certification –
Graduates receive the Specialisation Certificate awarded by the American Hotel and Lodging Educational Institute (AHLEI), as well as a single course certificate for each module passed.
This programme introduces students to the world of spas, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities. Other areas include retail management and general supervision.
What does the programme cover?
Students are required to complete five compulsory modules.Other elective modules are available so talk to us so we can design a learning pathway that suits your needs.
This course introduces students to the world of spa, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities. The course takes students through a typical day from a spa director’s perspective, examines the qualities of outstanding service, and discusses industry trends and future directions.
(Student may elect to complete any other AHLEI course instead of this course)
This module takes a management perspective in explaining the organisation and structure of hotels, restaurants, casinos, cruise lines, and clubs. It further examines related topics such as franchising, management contracts, business ethics, human resources and marketing. The hospitality industry’s impact on the national and international economy is examined.
This course explores the importance of retail operations to spas, how to manage them, design them, choose and sell products, market a retail area, and open a new retail operation. It fully explores retail planning, inventory management, maximising profits, sales and service, visual merchandising, and marketing within the spa environment. This course will help aspiring spa professionals increase their retail knowledge and understanding of vendor partner relationships.
This module is aimed at developing effective managerial skills essential to success in the hospitality industry. Topics include how to recruit, select, and train; increase productivity; control labour costs; communicate effectively; manage conflict and change; and use time management techniques. The importance of self-development to enable career progression is emphasised.
Designed to provide spa managers and other spa professionals with the financial management skills they need to succeed. Subjects covered include payroll accounting, inventory, income statements, ratio analysis, pricing, menu engineering, operations budgeting, revenue management, cash management, capital budgeting, lease accounting, and business plan development.