Club Management Specialisation Package

Duration

12 – 15 months (5–10 hours per week. Each module is offered over a ten week period.)

Course Fees

R31 250 per module (inclusive of all textbooks and examination fees, excludes textbook delivery costs). Talk to us about a discount for full and upfront payment.

Certification

Students receive the IHS and AHLEI Short Course Certificate after successful completion.

Course Description

This programme introduces a thorough look at club management, introducing students to general club management and governance, leadership, marketing, and human resources, and such operational areas as food and beverage operations, entertainment, financial management, club technology, and sports and recreation programs.

What does the programme cover?

Students are required to complete five compulsory modules. Other elective modules are available so talk to us so we can design a learning pathway that suits your needs.

Supervision in the Hospitality Industry

This module is aimed at developing effective managerial skills essential to success in the hospitality industry. Topics include how to recruit, select, and train; increase productivity; control labour costs; communicate effectively; manage conflict and change; and use time management techniques. The importance of self-development to enable career progression is emphasised.

Planning & Control for Food & Beverage Operations

This module examines how the food and beverage operation is planned, implemented, and evaluated. Students learn how to build business through effective marketing strategies, how to satisfy the food-quality and nutritional demands of guests, and how to increase profits by maximising service, productivity, and the use of technology.

Managing Hospitality Human Resources

This course presents a systematic approach to human resources management in the hospitality industry. Students will analyse contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.

Contemporary Club Management

This course provides a thorough look at club management, introducing students to general club management and governance, leadership, marketing, and human resources, and such operational areas as food and beverage operations, entertainment, financial management, club technology, and sports and recreation programs.

Managing Housekeeping Operations

(Students may elect to complete Hospitality Facilities Management instead of this course.)
Efficient housekeeping operations are a business imperative for any lodging operation. This module provides a thorough overview of housekeeping operations, which include hiring and retaining quality staff, planning and organising the daily activities of the department, including the technical details required for cleaning each area of a typical lodging establishment.

Hospitality Facilities Management & Design

(Students may elect to complete Managing Housekeeping Operations instead of this course.)

This module examines the management of the physical plant of a hospitality operation. The module takes a systems approach to hospitality facilities issues, while also considering the various functional spaces within a property. Current trends and issues insofar facilities management and design are also covered.

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